Privacy and Security Policy
Last updated: May 17, 2023
We understand and support your need to keep personal information private. This document describes our policies and procedures on the collection and processing of your personal information. It also describes your privacy rights and how to exercise them. Finally, it provides means to contact us if you have questions.
Personal information we collect
The type of information we collect varies based on our interaction with you. If you are a contact person at one of our customers, for example, we may collect your name, business phone number, and business email address. To administer pay and benefits, however, we must collect additional personal information from employees. In most cases, we collect your personal information directly from you.
We collect and process the following categories of personal information:
| Category of data | Source of data | Business or commercial purpose of processing |
| Name, contact information, and other identifiers | We usually collect this information directly from you. | To identify and communicate with you. |
| Financial data | We collect bank account information from employees and related persons for payroll and benefits purposes. | To manage our human resources and meet legal requirements. |
| Internet and other electronic network activity | When you visit our site, we collect information about your activities such as the time and date of your visit, the pages that you visit, and the time spent on those pages. Our systems automatically collect information such as IP address, browser type, browser version, unique device identifiers and similar data from all website visitors. | To help diagnose technical issues and to ensure the security of our systems. To analyze site usage data. To improve your experience. |
| Audio, electronic, visual, or similar information | We use closed-circuit television cameras and similar devices at our facilities, which may record images of employees and visitors. | To ensure the physical security of our facilities, employees, and visitors. |
| Professional or employment related information | We collect and process this information from job applicants, employees, former employees, and related persons, as a normal part of our human resources processes. | To manage our human resources and meet legal requirements. |
| Education information | We collect and process this information from job applicants, employees, and former employees, as a normal part of our human resources processes. | To manage our human resources and meet legal requirements. |
| Sensitive personal information | Under some circumstances, we may collect and process social security, driver’s license, state identification card, or passport numbers from job applicants, employees, former employees, and related persons, as part of our human resources processes. We may collect racial and ethnic origin and other information as required by Equal Opportunity laws. We process emails and text messages sent or received through our systems, which may include personal emails. | To manage our human resources and meet legal requirements. Note that we do not collect or process sensitive personal information for the purpose of inferring characteristics about individuals. |
| Protected classifications under California or federal law | We collect this information only as required by law, typically as part of the employment process. (for a list, see: https://www.senate.ca.gov/content/protected-classes) | To manage our human resources and meet legal requirements. |
Visitors to our website should note that it may contain links to other websites that are not operated by us. If you click on such a link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Selling, sharing, and disclosing personal information
We do not sell or share personal information and have not done so over the past 12 months.
We may disclose personal information to vendors performing operational services on our behalf, including maintaining contact information for current and prospective customers, processing transactions, providing analytic services, providing data storage, processing employment-related payments and information, administering employee benefits, and similar services. These vendors are not allowed to use the personal information we disclose for their own purposes.
The table below lists the categories of personal information that we have disclosed to third parties for a business purpose in the preceding 12 months:
| Category of data | Category of recipients | Business or commercial purpose of disclosure |
| Name, contact information, and other identifiers | Service providers performing operational services on our behalf, including customer relationship management, enterprise resource planning, human resources management, employee benefits administration, software delivery and support, and similar services. | Perform operations such as maintaining contact information for current and prospective customers, processing transactions, providing analytic services, providing data storage, processing employment-related payments and information, and administering employee benefits. |
| Financial data such as bank account numbers, credit or debit card numbers, and similar information | Service providers performing operational services on our behalf, including enterprise resource planning, human resources management, employee benefits administration, software delivery and support, and similar services. | Perform operations such as processing employment-related payments and information, administering employee benefits, or providing similar services |
| Internet and other electronic network activity | Service providers performing operational services on our behalf, including providing analytical and similar services. | Perform operations such as website traffic analysis and similar services. |
| Professional or employment related information | Service providers performing operational services on our behalf, including human resources management, employee benefits administration, software delivery and support, and similar services. | Perform operations such as processing employment-related information, administering employee benefits, or providing similar services. |
| Education Identifiers | Service providers performing operational services on our behalf, including human resources management, software delivery and support, and similar services. | Perform operations such as processing employment-related information or providing similar services. |
| Sensitive Identifiers | Service providers performing operational services on our behalf, including human resources management, employee benefits administration, software delivery and support, and similar services. | Perform operations such as providing customer service, processing or fulfilling orders and transactions, processing employment-related information, administering employee benefits, or providing similar services. |
| Protected classifications under California or federal law | Service providers performing operational services on our behalf, including human resources management, employee benefits administration, software delivery and support, and similar services. | Perform operations such as processing employment-related information or providing similar services. |
We may also disclose personal information in the following situations:
- Business transactions - If we become involved in a merger, acquisition, or asset sale, your personal information may be transferred to a different company or legal entity. It would then be subject to a different Privacy Policy.
- Legal requirements - We may disclose your personal information if required to do so by law enforcement, in response to valid requests by public authorities (e.g., a court or a government agency), or to comply with other legal obligations.
California Shine The Light Law
As stated above, we do not share or sell personal information.
Retention of your personal information
We keep personal information that we have collected for as long as necessary to satisfy your requests, achieve the business purposes described above, and comply with legal requirements. This applies to all categories of personal information identified above.
Your data privacy rights
Privacy laws in certain states, including California, provide certain rights for individuals. Those rights may include, based on your geographic location, the following:
- Right to know—You may ask us to provide a description of the personal information we have collected about you and to access such information. This includes the categories of personal information we collect, the categories of sources from which we collect it, our business or commercial purpose for collecting each category of personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- Right to correct—You may ask us to correct any inaccuracies in the personal information we have collected.
- Right to delete—You may ask us to delete the personal information we have collected.
- Right of portability—You may ask us to provide a copy of the personal information that you have previously provided to us in a portable and readily usable format.
- Right to non-discrimination—We will not discriminate or retaliate against you for exercising these rights.
If you wish to exercise one or more of these rights under applicable law, please contact us at marketing@nelsonmillergroup.com or via phone (toll free) at 1-833-874-6635. There are exceptions to these rights, which may apply under certain conditions. We expect to verify your identity from information we already maintain, but may, under applicable law, require you to provide an identification document. You may designate an authorized agent to make a request for you, following the same procedures described above. If you use an authorized agent, we may require the agent to submit proof that they are authorized to act on your behalf.
Because we do not sell or share personal information, we have not listed the Right to Opt-out of the sale or sharing of personal information. For the same reason, we do not recognize and honor opt-out preference signals from browsers equipped with Global Privacy Control. Likewise, because we do not collect or process sensitive personal information for the purpose of inferring characteristics about individuals, we have not listed the Right to Limit Use and Disclosure of Sensitive Personal Information. If the situation changes, we will update this Privacy Policy.
Children’s privacy
We do not knowingly collect, sell, or share personal information of anyone under the age of 16, and we have no knowledge that we have done so. If we learn that anyone under the age of 16 has provided us with personal information, we will delete it in accordance with applicable law.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy and updating the “Last Updated” date at the top of this page.
Printing this Privacy Policy
To see this document in .pdf format, suitable for printing, click here.
Contact us
If you have any questions about this Privacy Policy, please contact us by email at marketing@nelsonmillergroup.com.
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